Sites with Login

Some sites only display their content to users who or logged in. If you want to download content from such a site, you need to be logged into this site in Downie as well. Downie doesn't get anything else than a link that you send to it - it doesn't have access to any login or session information from your browser.

To access this content, Downie includes a feature called Login Browser. Downie usually detects that a site requires you to be logged in on its own and will present you with an option to login. If you are not presented with this option, select Browser > Login Browser… from the menu bar.

You will be presented with a dialog where you should enter a link to the website. Navigate to the login page and sign in. After that, click on the Done button in the top-right corner. Note that if you have logged in and the button still says Cancel, please navigate somewhere else on the page to force Downie to refresh - some sites load the login information in the background, making it impossible for Downie to detect that.

If the download doesn't work even then, try the user-guided extraction - see the help article for more information. Please, pay attention to the fact that some videos may require you to switch to the iOS mode and/or start playing the content.

If you can't get it to work, please note that we can only provide limited support to content we don't have access to. If the site offers a free trial without credit card requirement, please include instructions how to sign up and we can create our own account.

In case there is no such option, please keep in mind that without some temporary login information we will not be able to help. Try to think of it as of a car - if your car starts suddenly doing this weird clicking sound, you go to a mechanic. In order for him to figure out what's wrong, how to fix it and to perform a test drive to confirm the issue is indeed fixed, you need to give the mechanic your car keys. The same goes with the websites - in this case, your car keys is your login information.